In this week’s focus on the people behind the services we offer here at Property Assistant, we take a look behind the scenes of our lettings business. As a team, we offer a first-class service to our landlords and tenants to ensure that leases run smoothly and that properties are well maintained and safe. Part of our job is to respond to maintenance issues and ensure legislative compliance. To do this, we need a reliable support team.
May we introduce you to Ian Cowell, a plumber and gas engineer who provides a variety of services for us.
Ian Cowell – Gas Engineer and Plumber
Obviously Ian is a practical man but, like most of the people we work with, he is very family-orientated and has a great sense of humour. We have worked with Ian for a while now and continue to do so because of his honesty and reliability as well as his excellent standard of work.
A local business, Ian covers everything from routine maintenance and annual safety inspections to odd-jobs and emergencies. Without being able to rely on the services of someone you can trust, we would not be able to deliver on our managed lettings.
Tell us a little about what your job entails
I carry out all domestic gas installation, service & repair & all plumbing installation, service & repair.
What did you do yesterday?
Replaced a cold mains stop tap, fitted new kitchen sink mixer tap & stripped and cleaned a toilet ball valve assembly. Completed a Landlord Gas safety certificate inspection.
What’s the most challenging part of your job?
Getting into tight spaces due to being a tall man.
What kind of problems do you face on a day-to-day basis?
Obtaining spare parts can sometimes be an issue.
What’s it like to work for Property Assistant?
It’s very good as all work is relatively local, therefore customers can get a quicker service. Dan & Julie are good to work with.
If you weren’t working in your current job, what would be your dream career?
What would be your ideal home and where would this be?
A sea view would be nice, but that would mean moving away from the family which I wouldn’t do.
If you won the lottery jackpot, after a house, what would be your first big purchase?
Large family holiday home, which could be used by all family whenever needed.
What’s your guilty pleasure in life?
Chocolate ….and lots of it !
What do you do to unwind after a stressful day?
Relax at home with my wife
What five words would your best friend use to describe you?
Sense of humour, reliable , honest, excitable & can be loud.
What is the most important thing in life?
Where do you see yourself in ten years’ time?